Service Library Classification Development Plans

Service Library Classification Development Plans

Service Library Classification Development Plans

Your current Service Library Classification Level (SLCL) is determined based on an audit of your system. First, you'll be emailed a series of online questions for you to answer in order to give us an idea of where you library stands. Secondly, if you store and retrieve your content on a documentation platform, such as IT Glue, we'll ask for an address and login credentials so we can take a look inside. This will help us with the Maturity Classification (MC). Once a classification is assigned, the assignment level tells us what you need with regards to training, forms, templates, policies, processes, procedures, etc. For example, if your organization is classified as a Level 1, you'll go through the training designed for that level and more importantly, designed to get you to the next level.


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